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This store has earned the following certifications.
Cordless Vacuum / Cordless Charger
Worldwide Voltage Compatibility - Operates on 100-240VAC at 50/60Hz, ensuring compatibility with power sources around the globe.
Safeguarding Your Device - OVP: Over Voltage Output Protection to safeguard against excessive voltage. - OCP: Over Current Output Protection to prevent excessive current flow. - SCP: Short Circuit Output Protection to guard against circuit failures.
Quality Assurance - Tested Units: Each adapter undergoes rigorous testing to ensure great working condition. - 24 Months Exchange Policy: Free exchange for up to 24 months from the date of purchase.
Power Supply Details - Compatibility: Compatible with Dibea F20 Pro and F20 Pro 250W cordless vacuum cleaner. - Voltage: 30V AC/DC. - Battery: Rechargeable Lithium-ion battery charging. - Power: Up to 25.9V.
Customer Protection - 30 Days Refund Policy: Hassle-free refunds if the product is unsuitable or does not meet your expectations. - 24 Months Exchange: Free exchange within the first 24 months for any quality issues.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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